Frequently asked questions
What does my rental include?
What information do I need to order?
In order to place an order for a stork rental we need the baby's first and middle name, length, weight, and date of birth. We also need the delivery address and phone number. If there is a gate code, security guard or sprinkler system in the front yard we will need that information as well. We accept all major credit cards over the phone.
Where will you place the lawn sign I ordered?
Once we are at your location we will find the perfect spot in your yard for your stork to maximize visibility and make sure you can get great photos! If you have a specific spot in mind just let us know! If you have a sprinkler system let us know at the time of your order.
Does someone need to be home when the announcement sign is delivered?
No, there does not need to be anyone at the delivery address for the lawn signs to be delivered and set up. If you have special instructions on where to place the yard sign, please let us know when you order.
Do you offer sibling signs?
Yes! Sibling signs are a great way to make sure your little ones feel special as they adjust to a new baby. We offer both "big brother" and "big sister" signs that we will place near your stork for $20 that are customizable and yours to keep.
Can I attach balloons to the yard sign?
Do you deliver to appartments/town homes/businesses?
Unfortunately we cannot deliver storks to apartment complexes but we understand that many people in the the area don't have a yard so we are happy to deliver a keepsake bundle for your door! Town homes are fine as long as their is a patch of grass big enough to hold our 6 ft stork.
Can you accomodate special requests?
Absolutely. We will do everything we can to help you celebrate your new loved one! Let us know what you have in mind.
Where do you deliver storks?
How soon will my stork sign be delivered?
It is a good idea to call us as soon as the baby is born so that we have 24-48 hours to get your new baby stork sign customized and delivered to the new family. However, we can do rush delivery in most cases for a small fee. If you need a baby shower stork or gender reveal stork please contact us in advance so we can hold a stork for you!
What happens if the yard sign gets damaged?
What is your refund policy?
Full refunds will be given for rentals can be cancelled within 24 hrs or more prior to the delivery date. If a customer cancels their order less than 24 hrs before the delivery date they will receive a partial payment. Personalized products cannot be returned for a refund.
I'm sold! How do I place my order/.
At Storks & More of Austin we take most orders over the phone, just like the florist. Give us a call at 512-537-3159. Thank you for your business!